FAQ

We can create anything that you can design. We do not have any limitations to what we can produce. We work with all type of materials, fabrics, and finishes. Along with construction of all types of furniture we are also able to produce custom millwork.

Artisanal Interiors' warranty covers factory defects or damage during transportation. Normal wear and tear of furniture is not covered under our warranty. In all cases of a warranty claim please reach out to your client service representative as we will work with you to resolve any issue. MURAL Co. stands behind all of its products and will gladly offer a replacement for any item that does need meet our high quality control standards.

Standard delivery after approval of designs is 12 weeks. We will work with your specific delivery requirements.

CAD drawings are the preferred method of allowing us to provide a quotation. We understand that not all projects will have CAD drawings at the earlier stages of development or possible never at all! We can work with examples of items you would like to get produced and offer suggestions on materials and finishing based on your budget. We are able to work off of as little as a hand drawing if needed.

We do not have any minimum orders on any items we produce.

Our factory, is located in MEPZ2 zone in the Philippines (Mactan Export Processing Zone) which is regulated by PEZA (Philippine Economic Zone Authorities). By being a PEZA registered company we comply with all the strict rules and regulations in regards to environmental awareness and social responsibility. We also avail the benefits such as no taxes and duties for import and export of materials and goods.

Simply put, we do it all. Besides being able to create any design you may have we also quote, source materials, construct, and provide logistics for each and every order. All under one company with a single point of contact.

Yes, as part of our singe source platform we will work with you to determine your shipping and delivery needs.

Since our products are custom made we do not accept returns. If there is a warranty issue with one of your orders please contact your client sales representative.